Candle Care

Candles are magical and can enhance any room and mood. Like most good things, they benefit from some care. These tips will help you safely enjoy and get the most out of your candles. 

Always follow the safety warning label on the bottom of your candle. 

The first time you use your candle:
  • No need to trim the wick, you can light it as is 
  • Light your candle with a lighter or match for about 5 seconds at the base of the wick to allow the flame to spread across the entire top of the wick and properly fuel the flame 
  • Burn your candle for at least 2 hours or until it has a full melt pool that goes to the edge of the jar. This will help the life of your candle and avoid tunnelling 
  • When your candle is lit, avoid touching or moving it and keep it away from drafts, flammable materials, pets and children
    Every time after that:
    • Trim your wick to ⅛” - 3/16" using a wick trimmer
    • Burn until you have a full melt pool (and no more than 4 hours at a time)
    Always remember: 
    • Always follow the safety warning on the bottom of your candle
    • If your candle flame burns out after being lit, simply relight it until the flame catches 
    • It is normal for the flame to dip in and out on different burns, as long as it does not fully go out. Room temperature, location, drafts, and other elements can impact how your candle burns so keep these tips in mind 
    • When your candle is lit, avoid touching or moving it and keep it away from drafts, flammable materials, pets and children
    • Keep your candle free from any debris, such as wick trimmings and dust
    • Never leave a burning candle unattended 
    • Burn candles on a level, fire-resistant surface 
    • Always leave at least 4 inches between burning candles 
    • Do not burn candles on or near any flammable materials
    • Candle jar will be hot while lit, do not touch it or move it while lit 
    • Always snuff out a candle by using a candle snuffer (instead of blowing it out. Save that for your birthday cake!)

    Candle almost done?

    • When the candle has 5mm of wax remains, it's considered done (do not burn it all the way down to the bottom as that could cause the jar to get too hot and to crack or for other issues to arise)  
    • Our refill program makes it easy for you to give your candle jar a new life by filling it with a new candle 
    • You can reuse your jar by cleaning it first. Simply fill the candle jar with warm soapy water, remove the wick and wipe clean
    • Order a new candle or enjoy our refill program
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